JUUL is committed to preventing sales and use by anyone under the age of 18. When you create a JUUL account, your name, address, and date of birth are used to confirm your identity and age. JUUL account members only need to do this once.
If we can't verify your age, you will need to upload a government-issued ID or passport.
We utilise third-party services to verify the information you provide against billions of records from trusted and secure data sources.
This process was developed with privacy in mind, and checks are secure with detailed information neither shared nor accessible to outside parties.