Contact Us
Contact Us
  1. JUUL IE
  2. Shipping

Articles in this section

  • Whats the status of my order?
  • What do I do if my parcel was not delivered?
  • What are the requirements for adult signature?
  • What type of packaging will my order be delivered in?
  • What if the parcel is damaged?
  • How can I track my order?
  • What if I have items missing from my order?

What if I have items missing from my order?

Sometimes orders dispatch in separate packages. If you do not receive all of your items within three business days, let us know as soon as you can.

You can double-check your order and view your tracking information on your account dashboard.

Return to top

Related articles

  • Where is JUUL available?
  • What Products Does the Warranty Cover?
  • How do I know if I'm age verified?
  • What if the parcel is damaged?
  • How does the JUULpod work?
JUUL Labs Ireland Ltd. is a limited liability company, registered in the Republic of Ireland as company number 644166. The company's registered office is 32 Merrion Street Upper, Dublin 2, Ireland

Contact Us
Terms of Service Privacy Policy Cookie Policy JUUL IE